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1. Are you trading company or manufacturer?
We are manufacurer. We export our products through Win Balance company.
The owner of Win Balance is the elder brother of our company. So, in a sense,
we are family.
2. Where is your main market?
Our main market is Europe. We also have customers in The United States, Australia, Brazil, Canada,
South Africa, etc... Our international business grows very fast these years. Besides, the Chinese market
is also developed very well from last year. Our quality is considered as the No.1 in Chinese cast iron drinking bowl market.
3. What is your MOQ? And the lead time?
We are manufacturer. Usually, there will be some stock in our factory.
So, there is no MOQ for us. If the stock is run out, the lead time is 30-40days.
Though small order is OK for us, we don't suggest you to buy small qty because the freight cost is very high.
We will give you a suggestion how many pieces is good to save the feright after received your inquiry.
4. What kinds of packing?
Usually, we pack one bowl in a carton, then put the cartons on pallets.
Of course, we can also pack the good according to customer order.
5. What is your payment terms?
Now, most of our customers use T/T or L/C payment. 30% deposit and 70% against B/L date.
It is negotiable if our customers want to use other payments.
6. What is your production capacity?
15000-20000pcs cast iron drinking bowls and 3000-5000pcs stainless steel water bowls monthly.
Other hardware products is 2000-5000pcs, depends on different products.
7. Do you have after-sales warranty?
Yes, usually, there is one year warranty for our products. If there is quality problem, we will send the replacements in next orders or deduct the value in the payment. But for regular customers, the time will be extended to more than one years.
8. Other questions, please contact email@example.com
Contact Person: Mr. Sam Yang